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Renato Valdés-Olmos

Essays

The design ladder
measured the wrong thing.

1 September 2026·Operating·~9 min

The design ladder I ran had thirteen rows. Six rewarded work that AI has made much faster to produce. None asked who decided what deserved to exist, who could refuse a request or whose standard held after they left.

Both design ladders, in fact. At Grammarly I ran product design and brand and marketing design as one organization, and each had its own ladder. Put side by side they share the same structure: four competency groups, thirteen rows, the same wording in most cells, differing only in which craft skills are listed at the bottom. That is not two ladders. It is one lane with two specializations, and every transfer between them became an argument about whether a BMD4 was a PD4, when the two documents said the same thing in different fonts.

Thirteen rows. Six of them are now measuring something that costs almost nothing to do.

Before the rows, the inheritance, because almost every design ladder in the industry has the same parent.

Where it came from

2016 — Merholz and Skinner

One track, five levels, and management titles appearing inside it rather than beside it. Every ladder below inherits this shape.

Level
Title
L1
Junior Designer
L2
Designer
L3
Senior Designer
L4
Lead Designer
L5
Principal Designer

Design Manager sits at L3 and Design Director, Creative Director and VP of Design all sit at L5, so two levels carry both an individual and a management meaning at once.

2021 — what we actually ran

Five ladders, three shapes. The two design lanes are identical twins and research is a third, mirroring them level for level; product management is a cousin at the same height; engineering uses the same numbered height but a different shape, with its management track folded into the same line. Every one of them runs to VP.

Brand
Design
Product
Engineering
Research
1
BMD1
PD1
PM1
ENG1 · Junior
UXR1
2
BMD2
PD2
PM2
ENG2 · Mid
UXR2
3
BMD3
PD3
PM3
ENG3 · Senior
UXR3
4
BMD4
PD4
PM4
ENG4 · Tech Lead
UXR4
5
BMD5
PD5
PM5
ENG5 · Eng Manager
UXR5
6
BMD6
PD6
PM6
ENG6 · Director
UXR6
7
BMD7 · VP
PD7 · VP
PM7 · VP
ENG7 · VP
UXR7 · VP

Product management already scored UI/UX expertise. Product design already scored front-end development and product thinking. Neither ladder mentions the other. Research is a copy of design with the craft list swapped, which was the sensible thing to do at the time and is the thing the fourth essay in this series argues about.

The published ones

Design has one book everybody inherited from and a scatter of company documents published since. They agree on the axes and disagree about almost everything else.

Framework
Year
Shape
What it levels on
2016
One track, five levels, management titles inside it
Scope, process, people, skills
2017
Competency matrix, published; design and research both covered
Named competencies at each level
Living
Product trio with separate IC and management paths
Design decisions, strategy and customer outcomes
2021
IC path rebuilt from hiring and review criteria
Craft, problem solving, influence and outcomes
Living
Role levels inside a cross-government capability framework
Shared skill levels plus role-specific practice
—
Seven tiers, IC and management
Impact, with scope defined per tier
2019
Competency set across the UX disciplines
Skills and performance, assessed together

GitLab is the useful operating example here. It names Product Design as the decision owner for how a direction is experienced, alongside Product deciding what and why and Engineering deciding how it is built. Intercom is the stronger example of revising a design ladder after people found its promotion criteria unclear, overlapping and partly outside their control. The UK Government framework contributes something neither does: shared capability language across many adjacent roles, maintained as public infrastructure. These are company- and institution-specific systems, but each makes a seam explicit instead of hiding it in overlapping competency rows. The fork worth knowing is Merholz’s own, and I should say that he taught me most of this in the first place. He has since argued for a trellis rather than a ladder — a structure that admits people move sideways as often as up. That is the right instinct, and it is the one this series builds on. Merholz keeps an org-wide leveling framework underneath his trellis, which is the part people quoting him tend to drop, and it is the part that matters: a sideways move only has an exchange rate if there is one shared core for both sides to be read against.

The six rows that stopped working

Six of the thirteen rows. They apply to all five, because all five inherited them from the same place, but design is where they do the most damage, because design is where the output they measure fell furthest in price.

The meetings row. Attends meetings, then contributes regularly, then drives meetings, then is the person the meeting exists for. This came from 2016 and I copied it without asking what it measures. It measures attendance. The room at Lyft that taught me judgment density had twenty people in it and every one of them would have scored at the top of this row. Not one of them was positioned to end the argument.

The autonomy row. Executes with specific guidance from their manager, rising to leads independently. Distance from your manager as a proxy for trust. That had six meaningful levels when teams were large. On a team of seven senior people it has about three and the rest is padding.

The process row. Understands the standard process, improves it, defines it, shifts to program. Coordination is exactly the cost that collapsed. A level defined by owning how a team coordinates is a level defined by the cheapest part of the job.

The technical expertise row. Strong in one, capable in two, rising to expert in two. The T-shape, drawn across a list of named skills. It assumed those skills sat inside disciplines with edges.

Recruiting, marked optional at every level. Defensible when a portfolio told you something. At Honor the first design team was hired largely on portfolio and a conversation, and it worked, because in 2014 a portfolio was expensive to fake. Now a portfolio can be generated in an afternoon and a take-home mostly measures who had two free weeks. Judgment about people has become one of the scarcer things a senior person owns, and it is sitting in the document with an asterisk beside it.

And one absence. Nowhere does any of the five ask what a person believes should exist. Communication covers whether they can explain a decision. Problem solving covers whether they can frame one. Nothing asks what they would put their name to and be wrong about in public.

What held

The ownership group, which sorts a person into informed, involved and invested, appears in four of the five in almost identical words and has aged better than anything else in any of them. It measures disposition rather than output, and disposition did not get cheaper. It carries over untouched.

So does the promotion criterion: a strong track record at your level, plus impact already visible at the next one. Not potential, not tenure, not a good quarter.

The skills, re-cut

Between them the five ladders name about two dozen skills. Sorted by what five years did to them:

Cheap to executeWas a level. Is now a step.

Graphic design. Visual design. Animation. Prototyping. Illustration. Document production. Still visible when done badly; being expert in them no longer levels anybody up.

Now the floorWas a specialism. Is now assumed.

Front-end development. Product thinking. Information architecture. Basic analytics. The UI and UX literacy the product ladder used to footnote as a bonus. Assumed from the second level, in every lane. Absence is a problem; presence is not a credit.

Still scarceWhere depth still counts.

Writing. Interaction design. Service design. Concepting and art direction. Quantitative research and experiment design. Systems architecture. The proficiency scale itself is fine and stays; what changes is that expert in two only means something when the two are drawn from this band.

Use craft as a gate for the role. It cannot be the only route upward: a person may be excellent in three scarce skills and still make decisions only inside their own work.

Boris Cherny’s original post and replies describe prototyper, builder, sweeper, grower and maintainer as working temperaments in teams that use coding agents. Design adds another recurring job: editing forty plausible outputs down to the one worth building. That judgment has always mattered. Cheap prototypes make it easier to see.

The six axes, in design’s language

What replaces the thirteen rows. Three of the six levels; each cell describes judgment rather than an artifact, which is what lets one shared core serve five functions.

Axis
D3 · Which problem
D4 · What we refuse
D5 · What outlives us
Decision rights
Decides what is worth designing inside their surface, and brings the framing before anybody asks for it.
Can refuse a request on quality grounds and make it stick, in the room where money is allocated.
Sets what the product will not ask of a person, as a constraint others design inside.
Judgment density
The critique is shorter and the work is better because they are in it.
Called into arguments outside their surface, because they end them.
The standard is applied correctly when they are not in the room.
Opinions held
Has a position on what should exist and defends it with something other than taste.
Has held a position that cost scope, time or goodwill, named and dated and traceable to them.
The company can state their position without them present, and disagreeing with it is a real argument.
Range
Ships their own front end, or close to it. Reads the data without asking.
Trusted with product and engineering calls that are not theirs, because they have been right about them.
Routinely in the framing of problems in other lanes, and the framing is better for it.
What survives them
A component, a pattern, a piece of the system somebody else extends without asking.
A definition of done, or a constraint on what a model may generate, that holds without enforcement.
A standard still operating three years and two reorganizations later.
Ownership
Involved: acts on the adjacent problem without being assigned it.
Invested: carries a company problem that is nobody’s and gets no credit for it.
Invested, and the reference point for what the word means on the team.

The D4 column is where the old ladder had nothing to say. Every cell in it describes a refusal, and a document that levels on scope cannot score one. Notice also what is absent from the table: not one cell names a tool, a deliverable or a screen.

The failure mode to watch

Privilege can distort every axis. Range depends on who received cross-functional work. Opinions held favors people who were safe enough to be wrong in public. I have written about that mechanism elsewhere. Put both checks on the calibration agenda and inspect the assignments managers handed out. Section 11 of the workbook shows how.

The other caution is about scope. A ladder serves ranking. Development and money are two different jobs, and running all three through one document ruins all three. Whatever you do with this, keep it doing the one thing.

Take the design argument into calibration

If craft got cheaper, the ladder has to grade what became scarce.

The Leveling workbook replaces output-shaped rows with a shared core built on decisions, judgment, opinions, range, ownership and what survives the person. Its design guide translates those six axes level by level, then supplies the evidence log, scorecard and calibration mechanics needed to use them with a real team.

One of five essays taking a function through the same framework; the system they share is set out in full in the workbook. The others cover engineering, product, research and marketing. Written from having inherited, run and rebuilt leveling and review cycles at three companies of very different sizes, and against the public frameworks that preceded them: the levels framework in Org Design for Design Orgs by Peter Merholz and Kristin Skinner, Rent the Runway’s engineering ladder, and Ravi Mehta’s product competency toolkit. Figures from the AI in Design Report 2026 and Figma’s State of the Designer 2026.

© 2026 Renato Valdés-Olmos